Avanta launches new in-house IT helpdesk
Avanta has a reputation for exceeding their customer’s expectation with high value support and quality of serviced offices. In keeping with this approach, the serviced office company has recently launched an IT helpdesk that can be accessed by clients in-house.
This latest initiative offers Avanta’s tenants a direct line to IT specialists who can offer either remote or face-to-face help with a range of IT services. Whether a client requires help troubleshooting an issue with email or is looking to set up anti-virus and firewall software on their systems, Avanta’s IT support can help. To keep things simple, clients can opt to pay as they go with a half hour session costing just £25.00. For clients taking advantage of serviced offices at an Avanta business centre it’s possible to book a half hour IT consultation session free of charge.
The operations director for Avanta, David Kinnaird said:
“With the modern office so dependent on technology we have increased the level of customer service we provide by offering easy access to cost effective, on-site technical support. Our IT team are hugely experienced and can help with everything from general day-to-day problems as well as installation, set-up, configuration, repairs, upgrades, security and remote-worker access set-up. This popular new service shows our commitment to clients, taking our service beyond four walls and providing a serviced office space that truly meets their business needs.”
This service has been well received by clients as no issue is deemed too big or small and issues are resolved efficiently and quickly.
